顾客关系

良好的顾客关系对公司的发展很重要。

Good customer relations are very important to the company ` s development .

营销理念：建立持久的、良好的顾客关系。

The camp sells the idea : lastingly establishes , the good customer relations .

顾客关系管理（CRM）是在电子商务时代提高顾客忠诚度的有效手段。

CRM is the effective way to strengthen customer loyalty in the era of E-commerce .

本论文的研究对象即是企业如何利用顾客关系管理（CRM）提高顾客忠诚度。

The objective of the thesis focuses on strengthening the loyalty of customers through CRM .

其间重要的是SONY公司的顾客关系管理系统（CRM）。

The investigation places the emphasis on SONY 's customer relationship management ( CRM ) .

顾客关系管理（CRM）是集现代管理理念、商务解决方案、应用软件系统三位一体的现代管理手段。

CRM is an modern management system which comprise modern management concept , business solving proposal , application software .

网络企业在顾客关系管理方面存在的问题主要是企业经营理念落后、CRM技术不到位、人才缺乏等造成的。

The main existing problems result from the lagging management idea and technology as well as lack of talents .

基于顾客关系管理理念的CRM产品现已成为国内外企业重建竞争规则的新视点。

According to the concept of customer relationship management , CRM has now become the popular vision for all enterprises .

希望相关的策略和建议能帮助SC公司指导其顾客关系市场的营销活动。

Hope that the strategies and recommendations related to SC company to help guide its customer relationship marketing activities .

Wireless公司是个很好的范例。在建立与顾客关系方面它比大多数公司做得更好。这样做的回报是忠实的顾客继续购买它的产品，接受它的服务。

Cable & Wireless , a long-distance carrier , is a good example of a company that is better than most at building relationships that pay off in repeat sales from loyal customers .

Parsons（2002）的研究表明，影响顾客关系质量的因素主要有两方面：人际关系与关系变量。

Two aspects influence the quality of customer relationship : the interpersonal relationship and the relationship variables .

本论文主要解决的问题是如何把Web呼叫中心方式应用到企业的协同中去，以便于企业更好地提高对客户的服务水平，实现顾客关系管理，来加强企业在市场上竞争力。

This thesis mainly solves the problem that how to apply the web call center in collaboration of corporation . And corporation will increase the level of service for clients , carry out client relationship management , enhance enterprise competition in the market .

在接触层上层，本位品牌通过名称、CI系统和顾客关系营销，在自己身上打上市场的标签，成为市场品牌。

In the upper floor of touch layer , the standard brand type the labels of the market in itself via name , CI system and customer 's relation marketing , become the market brand .

控制变量年龄、学历、月收入、婚姻、产品的类别、每月购物次数会对B2C电子商务环境下顾客关系质量存在影响。

Control variables : age , education , income , marriage , product category , the monthly shopping trips exists impact on customer relationship quality of B2C e-commerce environment .

由于CRM（顾客关系管理）开始转向价值创造的新水平，企业也需要一个新的战略能够从CRM整个价值链上运用操作、分析和协作的手段对顾客形成一个统一的见解。

For CRM to take to the new level of value creation , businesses require a strategy that creates a unified view of customers from the perspectives of operations , analytics and collaboration along the entire customer relationship management value chain .

建立和保持良好的顾客关系；

Thirdly , building up and keeping good relations with customers ;

谈饭店顾客关系的软、硬管理

Two Styles of Managing Hotel Customer Relationship : Hard and Soft

汽车制造企业顾客关系管理理论的应用研究

The Applied Research of the CRM Theory in Auto Manufacturing Enterprise

企业建立强势顾客关系研究

Researches on Building a Strong Relationship between the Enterprises and Customers

顾客关系价值方面的差异化策略。

2 , Differentiated strategy via the value of customer relationship .

我们建议教授处理顾客关系的技巧。

We do recommend that customer-relationship skills should be taught .

品牌资产如何驱动顾客关系管理绩效&基于分解法视角的实证研究

Study of the Relationship Between Brand Equity and Management Performance of Customer

营销管理新视点：顾客关系管理

A Fresh viewpoint of marketing management : Customer Relationship Managment

六地企业顾客关系管理现状调研报告

The Investigation Report Of Customer Relation Management in Six Areas

服务企业顾客关系与顾客价值感知

The Effect of Customer Relationship on Customer Perceived Value in Service Firms

在此基础上建立企业顾客关系系统动力学一般模型。

And built a dynamics system model of enterprise customer relationship . 7 .

顾客关系管理应用于会计师事务所审计品质之研究

The Study of Audit Service Quality in Accounting Firms with Customer Relationship Management

即非核心业务外包、扁平化管理、多层次的顾客关系管理。

As non-core business outsourcing , customer relationship management .

国际市场中的顾客关系营销研究

Research on Customer Relationship Marketing of the International Market

优异的服务质量是建立长期顾客关系的重要手段。

Quality service plays an important role in the development of customer relationships .