全面满意管理
全面满意管理-
实施全面员工满意管理，是我国企业应对WTO挑战，提升企业核心竞争力，获取竞争优势的法宝。
Carrying out total employee satisfaction management is the best way for domestic enterprises to cope with the challenge of WTO , improve corporate core competition , and gain competitive advantage .
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我国商业银行应通过倡导以顾客满意为导向的企业文化、以顾客满意为导向来招聘员工、改变传统的考评方法、开展内部营销活动等途径来实施全面顾客满意管理。
China 's commercial banks ought to perform overall client satisfaction management through many channels such as advocating of a client oriented firm culture , recruiting staff in client satisfaction oriented way , altering traditional assessment methods , launching internal marketing activity , etc.