服务传递系统

基于顾客价值的物流服务传递系统设计

Design of a Logistics Service Delivery System Based on Customer Value

本文就如何在特殊教育服务传递系统中运用信息技术的有关结构和特征进行了分析与讨论，并指出我们所建立的系统是把信息技术和特殊教育融合的有效模式。

Our paper discusses and analyzes the structure and character of the information technology mode of service delivery system , and point out that our mode are efficient ones , combining knowledge of special education with informational technology .

物流服务传递系统的设计建立在完整物流服务产品设计的基础之上，设计的基本过程基于各级内部顾客结构，分为前台和后台设计。

The design is the basis of the design of whole logistic service products , and the basic process of the design is divided into the front design and the background design based on the structure of " internal customers " .

接着分析了商贸物流服务传递能力的系统演化过程的一般规律和四个演化阶段以及商贸物流服务传递能力支持模式的类型和模式的选择。

Next , the universal rules of commodity trade logistics service delivery capability system evolution and 4 evolution stages are analyzed . Then , the mode of commodity trade logistics service delivery and its selection are discussed .

医院作为现代医疗服务的基本载体，其服务的鲜明特征是顾客与服务传递系统的高接触性，即整个服务流程体现出广泛的病人参与。

As the basic carrier of modern medical treatment service industry , the hospital has its distinct feature that is the high contact ion between patients and the service transferring system , which means the patients participate in the whole service process greatly .

基于服务创新四维度模型，提出旅游服务创新包括四个要素：新旅游服务概念，新的游客界面，新旅游服务传递系统，新技术选择。

According to the four-dimensional model of service innovation , there are four key elements of travel : the new concept of tourist service , the new interface of visitor , the new transmit system of tourist , the choice of new technology .