非技术性服务
非技术性服务
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关于住院患者非技术性服务需求情况的调查分析
Analysis on Inpatients ' Needs of Non-technological Services
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研究结果:1.本文通过总结归纳前人的研究方法、研究成果,构建了三甲医院非技术性服务质量评价指标体系。
Using statistical methods dealt those survey results . Results : 1.This paper via summarizing methods and fruits of previous studies , Constructed level-three A hospitals ' non-tech service quality evaluation index system .
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调查研究认为,目前患者的服务需求呈现多元化趋势,医院在提高医务人员业务能力的同时,还应提高非技术性服务的水平。
This paper lead to the conclusion that since inpatients ' demand for medical care has become diversified nowadays , while enhancing the medical professional technique , hospital should also improve their non-technological service .